Products & Services

FSA Administration

Relieve your HR from administrative burdens
Claim adjudication. Depend on MCAI to be assured claims are evaluated impartially following the regulations of the IRS.
Reconciling participant accounts. Payroll deductions versus claims paid and auditing accounts to make sure the employee is meeting the election.
Processing claim denials. This time-consuming task includes creating individual denial letters and careful follow-up.
Printing tasks. Your accounting department will not have to print checks for each payout when MCAI processes claims.
Confidentiality. Your HR department won’t see what claims are being submitted and your employees will be assured of their confidentiality.
Following complex IRS regulations. Turn to the experts at MCAI to tap into IRS regulations, bounce your questions and give you qualified advice.
Personnel and space demands. Do you have the employees available to process and file paper claims in-house and the storage to accommodate growing paperwork?


Our Administrative Package
As part of our Flexible Spending Accounts Administrative services we provide:
Extensive reporting for employer and participants
HR access to reports via web or auto-email if requested
Electronic file processing
Rapid claims processing - within 24 hours of receipt
Participant account information 24/7 via the Web
Convenient debit payment card option

Affordability
Competitive rates
Budget oriented pricing
Effective and efficient systems reduce overhead
Quality personnel increases productivity and reduces overhead

Experience and Qualifications
We are focused on and specialize in the administration of employee benefits
Our in-house administration system allows for continuing improvements and flexible response to unique client needs
We maintain constant industry watch
We are active member of ECFC (Employers Council on Flexible Compensation)
Values, integrity and expertise

The Eligible Expense List will also show you a listing of IRS approved eligible expenses for both the health care and dependent care spending account under the cafeteria/flex plan. This list is not intended to be a guarantee of reimbursement or eligibility. All claims are reviewed when they are received and the determination of eligibility or reimbursement is made based upon the information received from the plan participant. For additional details on expenses that your employer’s may include or exclude for the plan, please see your Summary Plan Description.

Useful Documents
Contact MCAI Customer Service at (800) 466-4198